Privacy and cookie policy
We handle your data with care. Here you can read what data we collect, why, and what your rights are.
Who is responsible?
Neolektro BV, with its registered office at Dokter Cornilstraat 1, 2580 Putte and company number (ondernemingsnummer) 0550.735.910, is responsible for processing your personal data through this website. You can reach us at info@neolektro.be or +32 472 93 88 47.
What data do we collect?
Through the quote and contact forms, we collect the data you enter yourself: your name, email address, phone number, address, your company name and VAT number if applicable, information about your project and a photo if you add one.
If you allow statistics, we also collect anonymised data about your visit through Google Tag Manager and Google Analytics, such as the pages viewed and the type of device.
Why do we use your data?
- To answer your question and prepare a quote. This is necessary to take steps, at your request, towards entering into a contract.
- To perform a contract if you become a customer, and to meet our legal obligations, such as accounting.
- To improve the website, only if you have given your consent.
We never sell your data and do not use it for third-party advertising.
Who processes your data for us?
This website and its forms are hosted by Netlify. With your consent, statistics are processed by Google. Agreements are in place with these parties to ensure your data is protected, including when it is processed outside the European Union.
How long do we keep your data?
We keep requests that do not lead to a job for a maximum of two years. We keep customer data for as long as necessary to carry out the job, for the warranty and to meet our legal retention obligations.
Cookies
- Essential: we remember your choice in the cookie banner in your browser. This does not require consent.
- Statistics: Google Analytics via Google Tag Manager. These only load when you click "Allow statistics".
You can change your choice at any time via the "Cookie settings" link at the bottom of every page.
Your rights
You have the right to access, correct or delete your data, to restrict processing, to object and to transfer your data. To do so, send an email to info@neolektro.be.
If you are not satisfied with how we handle your data, you can file a complaint with the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, dataprotectionauthority.be.
Changes
We may amend this policy. The most recent version is always on this page. Last updated in October 2026.
